> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aiva.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I downgrade/cancel my subscription?

To downgrade, go to https://creators.aiva.ai/billing, and then click on "Downgrade" under the plan you want to downgrade to.

You can downgrade to a free plan at any time. Any costs already paid out (for a yearly or monthly membership) will not be refunded. You will be able to enjoy your membership until it runs out, and will then be automatically converted to a free user.

Please note, that in case of downgrading prior to current plan's expiration date no refund will be possible.


![](https://storage.crisp.chat/users/helpdesk/website/9622801492bcd000/downgrade_xpgx1k.png)