How can I downgrade/cancel my subscription?
You can downgrade to a free plan at any time. Any costs already paid out (for a yearly or monthly membership) will not be refunded. You will be able to enjoy your membership until it runs out, and will then be automatically converted to a free user.
Please note, that in case of downgrading prior to current plan's expiration date no refund will be possible.
![](https://storage.crisp.chat/users/helpdesk/website/9622801492bcd000/downgrade_xpgx1k.png)
Please note, that in case of downgrading prior to current plan's expiration date no refund will be possible.
![](https://storage.crisp.chat/users/helpdesk/website/9622801492bcd000/downgrade_xpgx1k.png)
Updated on: 14/05/2021
Thank you!